Shipping
Order Dispatch
Once your order has been dispatched (usually within 3 working days), you will then be notified of the tracking information (usually with Royal Mail, TNT or UPS). As always, please get in touch if you have any questions about your order.
Shipping Costs
We make a concerted effort to process orders within one working day.
Please see below for more information on orders that will qualify for free standard shipping. We have also detailed below the delivery estimate from the moment you receive your dispatch confirmation email. This will also include your tracking number. Unfortunately, our delivery dates cannot be guaranteed.
Please note that JanSport are responsible for all import charges and there will be no hidden or additional fees when shopping with us. You will only be charged the price you pay at checkout.
| Method | Cost | Timing |
|---|---|---|
| Standard Delivery (on orders over £40) |
Free! | 5 - 10 working days |
| Standard Delivery (on orders under £40) |
£4.99 | 5 - 10 working days |
| Method | Cost | Timing |
|---|---|---|
| Standard Delivery (on orders over £40) |
Free! | 5 - 10 working days |
| Standard Delivery (on orders under £40) |
£4.99 | 5 - 10 working days |
Unfortunately once we receive your order, we are unable amend or cancel it. Our orders are sent directly to our warehouse for processing to ensure timely shipment. Please make sure to double check all of your information before advancing to the checkout.
We can ship to Europe from our UK site, however we also have a European site you can use, that allows you to purchase in Euros.